Resume

EDUCATION

UNIVERSITY OF WISCONSIN OSHKOSH

Master of Business Administration, Cumulative GPA 3.52 (degree completed, December 2000)

Course work emphasis in Operations Management and Information Technology

Bachelor of Arts: International Business (degree completed, December 1996)

Minors: Business, French and Spanish

StrengthsQuest™ Personality Profile Top Six:  Relator, Intellection, Discipline, Learner, Responsibility and Analytical

RELATED EXPERIENCE

Department of Residence Life, UW Oshkosh, 800 Algoma Blvd, Oshkosh WI 54901                       
Assistant Director of Residence Life – Information Technology and Budgets

(January 2001 – Currently)

·       Researched and approved the purchasing of hardware, software and service agreements for the Department of Residence Life and the Division of Student Affairs

·       Personally researched and approved the purchasing and implementation of building access and surveillance systems for eight residence halls, recreation and wellness center, and student union

·       Supervised and evaluated 30+ technology employees in all job responsibilities including: two FTE employees, two grad level interns, five senior leads, five CMS/web developers, four LAN/server administrators, six database and portal programmers, eight PC support technicians, four graphic artist

·       Directed budget, technical, compliance, and service support aspects for a 3200 user Residential Network (ResNet)

·       Served in the central staff leadership team providing strategic direction for Residence Life

·       Served as project manager for a nine member portal development and database programming team

·       Directly managed and planned an annual $14,000,000 annual housing budget including a 10-year capital improvement, bond schedule, occupancy forecasting and revenue plan

·       Directly managed and planned an annual $700,000 annual technology services budget

·       Served as a management resource to lead IT employees, Residence Life and division personnel

·       Developed and enforced Residence Life’s ResNet policy and compliance

·       Assisted in the recruiting, interviewing, and hiring of full-time and part-time Management Information Office, Artist Office, Residence Life, and division personnel

Projects completed under this assignment

·       Researched, planned and implemented the Andover and HID proximity Access Control Systems campus wide inclusive of its interactions with the SIS Peoplesoft™ system (Summer 2004 – Currently)

·       Ongoing development, implementation, and support of a home grown Student Information System for Housing Registration since 2001 interacting with SIS Peoplesoft™, Cbord™, StarRez™ and Andover Continuum Systems™

·       Lead on the development of a working relationship with Administrative Computing and Telecommunications, Academic Computing, Media Services and Library to solve common problems

·       Successful progressive automation and support for registration of 3100 devices for the Residential Network

·       Directed all capital improvements, service agreements, planning of network infrastructure, hardware, and software for Residence Life in collaboration with Telecommunications staff

·       Implementation of enterprise level video surveillance systems including an IP-based 80+ camera system (Milestone™)

·       Coordinated the ongoing successful implementation and evolution of a homegrown campus-wide student portal system currently supporting 12,000+ students using MS SQL, C# and Jquery

·       Implementation, planning and procurement of cutting edge technologies supporting the department’s datacenter including VMware vSphere, MS SQL, CMS Plone, Pharos printing systems, Symantec End Point Protection, HP SANs, HP blades/servers, Hitachi SANs, Cisco networks and firewalls

·       Responsible for the creation of the continuation of operations planning (COOP) and the IT disaster recovery plan for the Department of Residence Life since the summer of 2007

Department of Residence Life, UW Oshkosh, 800 Algoma Blvd, Oshkosh WI 54901     

Management Information Coordinator

(Spring 1997 - January 2001)

·       Supervised and evaluated 20+ student staff in all job responsibilities

·       Supervised a 1600 data jack Student Residential Network (ResNet)

·       Managed and monitored a  $400,000 IT services operating budget

·       Served as a project manager for all residential computing related initiatives

·       Served as a communication liaison for the MIO, Residence Life personnel, and other UW Oshkosh departments

·       Created, implemented, and enforced all IT related Residence Life policies

·       Researched and recommended the purchasing of hardware and software products

·       Assisted in recruiting, interviewing, and hiring of all MIO personnel

Skills

Management Skills

·       18 years of progressive IT experience in an academic computing environment (1993-2012)

·       Extensive knowledge and application of strategic planning, project management, team building, and conflict resolution methodology

·       14 years of experience recruiting, hiring, and developing FTE and Student IT talent

·       14 years of experience managing complex computer environments, services, and people dynamics

·       Nine years of progressive experience with budget process and priority planning

·       Strong awareness of supervisory skills necessary to leading, mentoring, and influencing personnel

Technical Skills

·       Extensive support knowledge of Microsoft, Apple, VMware and Open Source server technology

·       Extensive use and training in MS Windows, Apple MacOS X, and Linux OS’s and related software

·       Extensive experience of datacenter and server management issues and procurement

·       Strong understanding of web development technology, security and usability issues

·       Extensive experience dealing with integration issues for Peoplesoft™, Cbord™, Andover™, and StarRez™

Leadership, Activities and Assignments:

·       MOR Executive Leaders Program                                                                (fall 2011, spring 2012)

·       President of the Senate of Academic Staff                                                 (spring 2009 - spring 2011)

·       UW Computer Science Advisory Board Member                                     (Jan 2011 - currently)

·       Intranet Implementation Workgroup Member                                        (spring 2009)

·       Senator for the Senate of Academic Staff                                                   (spring 2008 - currently)

·       Sustainability Council Member                                                                     (summer 2008 - currently)

·       Search and Screen Dean of Students/AVC                                                  (May 2010- January 11)

·       Search and Screen Social Media Specialist Admissions Off.                 (spring 2010)

·       Search and Screen for Sustainability Director                                         (summer 2008)

·       Search and Screen Chair Campus ID administrator                                (summer 2007)

·       Library Steering Committee Member                                                         (spring 2008 - currently)

·       Integrated Marketing Workgroup Member                                              (fall 2007 - spring 2008)

·       Housing Futures Committee Member                                                        (fall 2004 - spring 2005)

·       Campus Email/Calendar System Implementation Committee            (fall 2003 - spring 2004)

·       Titan ID technology implementation Team Member                             (summer 2007- currently)

·       Telecommunications Joint Workgroup Member                                    (spring 1997 - currently)

·       Academic Computing User Group Member                                              (spring 1997 - currently)

·       Chairman of Wisconsin Resnet Group                                                       (spring 2008 - currently)

·       Delta Sigma Phi Faculty Advisor                                                                 (spring 1998 - currently)

·       President of Delta Sigma Phi Fraternity                                                    (fall 1996 - spring 1998)